Dear Son – Page 42 – Disney Customer Service Keynote Speaker

Faces are good

Faces are good.

Love is good.

Simple.

Ohana.

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Flock together

disney t-shirt — Things only become a saying or a cliche if they are true. Small wisdom soundbites passed from generation to generation.

Birds of a feather flock together.

Use this wisdom to your advantage.

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Parental Units

Kevin doll from UP — Kevin is a bird from Disney Pixar’s UP movie. Kevin is also a girl, and, a mom.

Parental Units.

Generally two adults.

Different sex, same sex. Doesn’t matter. Love is love. Parents are parents no matter the gender.

Parental love is the ultimate.

May you be privileged to experience it.

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Reflection and gratitude crush this

Stitch. Everywhere. Lilo sometimes. Biking Going to the Sun Road June 2019, 300 meters from Continental Divide at Logan Pass.

Reflection and gratitude crush this.

Crush what?

Unhappiness.

Imagine being asked to start writing all the things you are grateful for and not being able to ever finish your list.

Try being unhappy when you are grateful.

PS. If it ain’t obvious, highly recommend Hailey’s video. Only 12 minutes.

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He was joking

Disney Keynote Speaker — This keynote was only 20 minutes. It’s on You Tube and is packed with activities that kept me off the red circle.

Had to laugh and smile yesterday, Wednesday.

Asked our son to unpack what he meant when he told my wife he was proud of Tuesday’s Disney Customer Service 3-hour workshop.

He was joking.

Obviously, my feedback was, “You shouldn’t joke like that with Mom, because she didn’t know it was a joke.”

And based on the 30-minute debrief we had on the car ride home from the event, on every important client metric, had gave high marks.

He had only seen 60-minute or less keynotes, not the three-hour incredibly interactive session. For example, the audience never had time to fall asleep – too much thinking, doing, sharing, planning – all of it by design.

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