Disney Customer Service Keynote Speaker
Five daily blogs about life's 5 big choices on five different sites.
A lifetime of learning, doing, and then finally teaching the Disney Way.
Blessed.
At peace.
Content the work speaks for itself.
Happy present moment.
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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.
Dreams are great.
But organizational vibrancy dreams without a plan and action are worthless.
Hope is a great strategy, but it’s a poor tactic.
Action is the antidote for being dissatisfied.
But there’s never enough time is there?
This is a great time to have a mantra along the lines of, burn the ships.
It’s also foolish to metaphorically put your life on the line.
Or is it?
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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.
We admire legendary corporate cultures. Companies like Apple, Harley-Davidson, Southwest Airlines, and of course, Disney, come to mind immediately.
If we are honest with ourselves, would we say, deep down, we’ll never be as good?
i mean, seriously, how could we possibly create a business excellence assembly line that actually manifests itself as organizational vibrancy?
We can’t.
And we believe the script we tell ourselves.
What if i challenged you to .think .differently?
To imagine being able to draw up cultural blueprints; to architect a foundation that you can’t wait to show and tell others about.
This book illustrates the five foundational business excellence building blocks for world-class corporate culture.
It’s just a dream and a drawing, but guess what?
Now you have a drawing.
You never had a blueprint before.
You’re welcome.
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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.
First, you get an owner. The owner.
Second, you get a 30-year Disney Cast Member who received both of Disney’s Lifetime Achievement Awards: Disney’s Partners In Excellence and The Walt Disney Legacy Award.
Partners In Excellence has three foundational pillars: Cast. Guest. Business.
The Walt Disney Legacy Award also has three pillars: Dream. Create. Inspire.
Bonus bonus: You also get Disney Institute’s highest rated, most requested speaker (1999-2014).
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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.
Let’s agree that risk implies an uncertain outcome – an uncertain future.
Easy, right?
The good news about organizational vibrancy risk when the future isn’t certain is that you know you are on to something special.
Listen to the sound of that again – you’re on the path to something special.
Of course, the other option is to stay on the beaten path, the tried and true.
You know what you’ll get.
Safety.
Mediocrity.
Plain vanilla.
Stagnation.
Competition.
Average.
Now back to the uncertain path, the future, and the reality that your risk might not work.
This is the opposite of the tried and true formula which requires us to do today what we did yesterday and the day before that. And to repeat that tomorrow and the day after that.
Every day you embrace an uncertain future is a day of adventure.
Will you have the stamina, the courage, the creativity, the tenacity, and the desire to keep moving forward when the logical thing to do is to turn around and retreat?
Imagine answering, “Yes.”
Burn the ships, no?
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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.