Reliable spiritual mediocrity

Disney Customer Service Speaker jeff noel


Disneyland's Carnation Cafe


Disneyland's Main Street Burger


Reliable spiritual mediocrity.

Do what the herd does and shoot for customer satisfaction. Or use exceptional focus and discipline to exceed every expectation at every touch point.

Disney over manages things most ignore or completely under manage.

It’s like an enlightening spiritual experience the way Disney creates such a consistently fantastic Guest experience.

Like drilling down to the insignificant detail of having a “Main Street Burger” on the menu, on Main Street, USA.

How can you visit Main Street and not have one?

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By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.