Tag: Disney

Happy present January moment

6-second video: Biked to Disney’s Contemporary Resort. Locked my bicycle to the fence across from Space Mountain (and Tron). Walked across World Drive to Disney’s Magic Kingdom.
Disney Parks mobile food order
A mid-day Dole Whip in Adventureland never hurt anyone.

i never want Lee Cockerell to forget how much he influenced my life.

Dan Cockerell, Lee’s son, was an unintentional ice-breaker for Lee and me. Dan was a Guest Speaker at Disney Institute when i was the “SME” (Subject Matter Expert) for Disney’s Approach to Leadership Excellence.

Lee, many years later, introduced me to Jody Maberry.

Jody helped me record 100 podcast episodes of “If Disney Ran Your Life’.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Everyone needs to watch this

disney customer service keynote speaker
Disney Customer Service Keynote Speaker. Yeah, that’s me.

You’re entire team needs to watch this before we get started.

Why?

If you need an explanation, you will never understand. Likely not deep in your heart anyway. Maybe intellectually, but not deep in your organization’s heart. And that’s exactly what you need (forever).

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

In Disney’s spirit

Disney leaders at a January 2025 reunion
L-R: Rick Allen, the organizer. Kim and Sheryl.

Working (serving) in Disney Leadership was (is) a heaven and hell juxtaposition.

Heaven is in the Disney Mission to serve.

Hell is in the work and sacrifice it often takes to operate at the highest level all day, every day, day after day, for an entire career.

And like my prolific daily blogging, there is never a day off.

Heaven is in the team that works together to create Magic.

Hell is in the relentless public expectation for ‘perfection’.

Ps. Thank goodness for the concept of Onstage and Backstage.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Disney retired and active

Disney leadership reunion
Last night at Celebration’s Town Tavern. Mostly Resort executives, present and retired.

Retired Disney.

Active Disney.

Executive, senior, middle, and front line.

Doesn’t matter.

Everyone is cut from the same cloth.

The cloth of Walt Disney excellence.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Do Something Great

Customer service keynote speech slide

The Pastor gave valuable and insightful info.

He challenged no one in the congregation.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.