Just Like Disney Institute But You Get Two Bonuses

Mountain wilderness

Just Like Disney Institute But You Get Two Bonuses

First, you get an owner. The owner.

Second, you get a 30-year Disney Cast Member who received both of Disney’s Lifetime Achievement Awards: Disney’s Partners In Excellence and The Walt Disney Legacy Award.

Partners In Excellence has three foundational pillars: Cast. Guest. Business.

The Walt Disney Legacy Award also has three pillars: Dream. Create. Inspire.

Bonus bonus: You also get Disney Institute’s highest rated, most requested speaker (1999-2014).

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

It’s Never Going To Feel Safe

It’s Never Going To Feel Safe

Let’s agree that risk implies an uncertain outcome – an uncertain future.

Easy, right?

The good news about organizational vibrancy risk when the future isn’t certain is that you know you are on to something special.

Listen to the sound of that again – you’re on the path to something special.

Of course, the other option is to stay on the beaten path, the tried and true.

You know what you’ll get.

Safety.

Mediocrity.

Plain vanilla.

Stagnation.

Competition.

Average.

Now back to the uncertain path, the future, and the reality that your risk might not work.

This is the opposite of the tried and true formula which requires us to do today what we did yesterday and the day before that. And to repeat that tomorrow and the day after that.

Every day you embrace an uncertain future is a day of adventure.

Will you have the stamina, the courage, the creativity, the tenacity, and the desire to keep moving forward when the logical thing to do is to turn around and retreat?

Imagine answering, “Yes.”

Burn the ships, no?

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

(Disney) CEO Law Of The Chain Reaction

(Disney) CEO Law Of The Chain Reaction

When our leaders are rated highest by our employees, our employees are rated highest by our customers.

When our customers say they will definitely return and definitely recommend, those areas have the highest profit results.

In summary, we found the highest employee-rated leaders also had the highest financial results.

Great leaders get great financial results.

Good leaders get good financial results.

The difference between good and great results is staggering.

Repeat visitation is the lifeblood of the business.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

What This Disney Business Excellence Book Is Not (Reprise)

What This Disney Business Excellence Book Is Not (Reprise)

This book tells you where to look but stops at actually telling you what to see.

This book tells you where to look but stops at actually doing any of the work. The work, all of it, is on you.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Chain of Excellence

Small Pixar toy characters in mountains
Pixar Soul premiered 2021…hence these figurines in Glacier Summer 2021.

Chain of Excellence:

Common sense

Given a choice between thriving or surviving, no organization picks surviving. Jeff uses irrefutable common sense, like this example, as one of three main teaching tools. Here, he lays the organizational foundation: vibrancy, not survival, is the only goal.

Questions

What is the supreme goal of every customer interaction? Jeff uses questions, like the supreme goal, to reveal operational, cultural gaps between what is essential and what is reality. Essentials, the foundational basics, must be daily reality for vibrancy to flourish.

Paradox

Status quo. Average. Industry standards. Past practices. Meeting specifications. Tradition. Dogma. And, eventually, organizational irrelevancy. The solution, look at the opposite end of every spectrum. Jeff’s TED Talk, Why Going The Extra Mile Is A Flawed Concept: And What To Do Instead, reveals the competitive advantage of going the extra inch. Jeff’s first book, Mid Life Celebration, is the paradox of Mid Life Crisis. And his nine-season, 100-episode podcast (If Disney Ran Your Life) is the antithesis of ‘balance is a myth’.

Why this book is valuable

This book is valuable because it has no peer.

Why 7 Disney Business books?

A better question, and paradox, is why not seven Disney business books?

The best analogy i can make

If you know what should be done to move from organizational survival to organizational vibrancy, but don’t do it, you don’t really know. To know is to do. To know and not do is to not yet know.

3 tools of my trade

Ask simple, powerful questions. Look at the extreme, invisible paradox. Trust your gut with common sense.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.