Disney Customer Service Keynote Speaker
Five daily blogs about life's 5 big choices on five different sites.
Did audio-visual check using my laptop (pictured above) and an iPhone 7-Plus.
Neither slide clicker worked well from the floor.
There will be a day when i never carry a laptop.
There may also be a day when i no longer wear a suit and tie.
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It’s weird.
What?
Starting every day on my knees.
No one knows.
It’s such a private and seemingly insignificant thing.
But the compound interest of doing it every day for nearly two decades…
Worth it.
But how does one measure the ROI (return on investment)?
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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.
If you want to stay on this site and read more posts from this Blog, click here.
In 18 years as a full-time professional speaker and business advisor, i have never (not a single time) placed my presentation on a thumb-drive and given it to a client to run Disney/my content off of their laptop.
Never.
Ever.
Why?
Because for the first 15 years, it was a Disney Institute standard to protect Disney’s proprietary content and intellectual property.
And – and this is a big and – the reason my presentations didn’t work well on a client’s screen was never (another big word) a fault of my laptop.
i hate being seen as an inflexible and paranoid human being.
But that’s the very role i have to play when push comes to shove.
i was backed into a corner two days ago.
We tried:
Nothing worked.
By the way, for the 45 minutes before AV arrived, everything worked fine. But then the three screens began flickering every few seconds. And to make it more interesting, their laptop’s presentation worked perfectly.
With literally no option but to use their laptop, i reluctantly agreed to waiver (and i hated it) from a non-negotiable standard.
As i loaded the presentation on the thumb drive, the flickering stopped.
Cortney (the junior AV tech) pressed a “refresh button” of some sort and everything worked perfectly.
The photos of Disney Characters and note cards at the top was my way of thanking (and apologizing for high standards) them for staying the course and figuring it out.
• • • • •
This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.
If you want to stay on this site and read more posts from this Blog, click here.
Feeling the blessings of a lifetime of moving in a direction, based solely on:
Faith, hope, and love.
In this case, faith was the most important factor.
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This website is about our spiritual health. To leave this site to read today’s post on jeff’s career health website, click here.
Walt Disney said, “We keep moving forward.”
Not only was the 30-minute Creativity & Innovation keynote speech a never before delivered hybrid speech, my signature audience interaction was almost nonexistent in order to allow for enough rich content.
Because of this, it seemed impossible (or at least scary) to deliver something remarkable.
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This website is about our spiritual health. To leave this site to read today’s post on jeff’s career health website, click here.