Loyalty works both ways Loyalty works both ways. Customer Service is a two way street. Never take your service provider (Organizational Vibrancy Guide) for granted. • • • • • This website is about our SPIRIT. To enjoy today’s post about our WORK, click here. By jeff noel Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites. View all of jeff noel's posts.