Disney Customer Service Keynote Speaker
Five daily blogs about life's 5 big choices on five different sites.
We make big, exciting plans and then the unpredictable happens. What then? Our 14 year old runs a fever and isn’t up for walking around a hot theme park all day.
We abandon the happiest place on Earth and opt for plan b. Laguna Beach here we come.
Make the best of whatever comes our way.
Change what we can and let go of what we can’t.
We saw some things that were refreshingly beautiful.
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Reliable spiritual mediocrity.
Do what the herd does and shoot for customer satisfaction. Or use exceptional focus and discipline to exceed every expectation at every touch point.
Disney over manages things most ignore or completely under manage.
It’s like an enlightening spiritual experience the way Disney creates such a consistently fantastic Guest experience.
Like drilling down to the insignificant detail of having a “Main Street Burger” on the menu, on Main Street, USA.
How can you visit Main Street and not have one?
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(photo: One dozen gallons of acid used two days ago.)
The Mecca of everything Disney is Disneyland.
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Blessed beyond measure.
Walking around like a boss (owner).
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Five midlife reasons to love Disneyland – one themed reason on each blog:
3. The trip began yesterday, Easter Sunday – the most important day in the history of the world (spirit)
How cool is it to start the week with such a spiritual coincidence?
Easy to dismiss the seemingly insignificant timing.
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