Priorities – Page 2 – Disney Customer Service Keynote Speaker

What you believe

Exceptional courage is rare. We saw it last night on ABC Evening News with David Muir. Note: By the time this post publishes, who knows what stage the Russian invasion of Ukraine will be in. Writing so far ahead, it’s astonishing. #WritersFlood strikes again. Big time. Loving it.

What you believe is who you become.
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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

No fearful room

Grizzly Bear — Being as prepared as possible issues peace for walking in the wild.

Walk every step, everyday, only with peace and contentment.

Have no room for fear or anxiety.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Top 3 customer service priorities?

Apple: It just works. Disney: Make people happy.

A leader and a direct report are paired and each has a Post-it note. The leader writes the top three customer service priorities she expects of her direct report. And the direct report writes the top three customer service priorities she thinks the leader expects from her.

What are the odds the lists match?

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.