Quote – Page 120 – Disney Customer Service Keynote Speaker

Details no one will notice

light bulb painted half red and half white — 99.9% of Guests will never notice. Why do it then? When you finally understand why, you will never settle for good or very good.

Disney’s success is from over-focusing on details others under-focus on or ignore.
dad

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Soul-sucking behavior

tray of Olaf candy apples — Hard to imagine holding a grudge agaisnt Olaf. Anyone really. How do you benefit from holding a grudge?

Habitually holding grudges is a risk.
dad

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Who’s exempt

Meeting with the Head Pastor (not the lead campus Pastor, but the top Pastor) about two things, which are copied and pasted here from my Jan 18, 2022 email to Pastor Chuck:

“one super-optimistic, wonderfully-hopeful Lakeside thing to share”
“one big, deep, nagging concern regarding Lakeside Church operations”

Guiding mantra to stay on track, knowing the Church is surrounded by Residential communities…

No one is exempt from the law.
unknown/dad

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Do the spiritual reps

pit toilet in mountains — Beggars can not be chosers. A floor. Door with a lock. Toilet paper provided. Rarely a line. Heaven.

With peace and contentment, you must first learn to walk before you can run.
dad

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Spiritual compounding

mountain trail — This view is someone moving forward. Or is it someone looking back at the past? What do you see? We see what we want to see. This is awesome or awful.

Lifelong forgiving compounds nicely compared to not forgiving.
dad

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.