June 10, spirit

Huge fan of Delta - a business travelers dream airline
Huge fan of Delta – a business travelers dream airline. We ain’t flying Delta.

Kinda spiritual (emotional if you want to be more casual) to think about a half-century passing since you attended high school classes and wondered what was next.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

i’m going to Walt Disney World, spirit

Shuttle van interior
The walk to this 8:15 AM shuttle was 20-feet and five seconds.
19-second video: Catching the start of day-4 journey after jumping on the airport shuttle.

Praying the client will say the same feedback words the audience overwhelmingly shared personally with me.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Game day, spirit

conference room stage
AV check, 1130AM.
conference room stage
After dinner my client went on stage. He’ll introduce me at 6:40 PM (10 minutes from now).

Firsts are cool.

Firsts can be scary.

Firsts can teach you.

This is my first “after dinner” Disney Customer Service Speech.

Note: Today is President Trump’s Inauguration Day. Ohio State and Notre Dame play for the College Football National Championship which starts 10 minutes before i start. And, while dining in ‘my’ speaking venue, there’s an open bar.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Ford and Disney

Disney customer series keynote speaker on Main Street USA
Disney customer service keynote speaker on Main Street USA. What? Yeah, that’s me, before Park opening.

Most Americans know what a Ford is, and over time fewer people remember who Henry Ford was.

Most Americans know what a Disney Park is, and over time fewer people remember who Walt Disney was.

“Whether you think you can, or you think you can’t–you’re right.”

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.