Disney Customer Service Keynote Speaker
Five daily blogs about life's 5 big choices on five different sites.
Two decently constructed arguments against religion are here and here.
What no one talked about in those two videos is, “Who are you gonna call when someone, some town, some city, or some Country is going through an undeserved hell?”
Explain that.
i mean explain it with science.
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Take a deep breath, exhale.
Repeat with another deep breath.
And exhale.
If you’d like, click on the 5-minute video and focus on your breathing and how beautiful nature is and how often you visit and appreciate nature.
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Get it on video.
Use your spirit to capture your brand essence on video.
Be bold, creative, and strategic.
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Thinking Heads Madrid team.
Spent an hour doing a meet & greet activity with the team. Then a short video interview session. Afterwards a lunch with Ben and Faby.
Walked a mile back to hotel and started working on the Disney Creativity slides.
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After a good night’s sleep and a normal Friday morning two-hour workout including the usual four-mile roundtrip walk to the gym and the hour at the gym, i had the (obvious) answer.
The 20-year lifetime recording ban was not in jeopardy of ending.
We shared a few emails Friday afternoon and then…
Scheduled another impromptu call with the event owner and told him i can speak but not be recorded. Period. Gave him a synopsis of the reasons.
He was frustrated and began a discussion (that ultimately repeated itself three times) that led with how he/i would be letting attendees down.
My stance was simple: since 1999 there is no video or audio recording. Period.
This speech was not going to be the first.
i suggested he frame up my speech as an “intimate, unique, attendee-only” opportunity. You know, be creative.
Through what in hindsight was manipulation and a “personal values based” guilt trip, the pattern was established on that initial call to graciously decline the opportunity if he refused to not record.
Record, then no speech. No speech, then there needs to be some public relations measures implemented.
Easiest way to ensure the speech happens, no audio or video recording.
Simple.
Clear.
Right?
As the call progressed and the guilt/manipulation took effect, i agreed to do a live audio podcast.
He was at a no-deal stance but said he’d think about it over the weekend, but didn’t expect to change his mind.
Not only was it good for him to take two days to think, it was good here as well.
Son, a cooling off period is hardly ever a mistake.
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