Disney Customer Service Keynote Speaker
Five daily blogs about life's 5 big choices on five different sites.
Yesterday, an epiphany while writing that post. Preparing the Children’s Liturgy of the Word Homily once a month, from a distance, looks very doable. At seven minutes, it’s not a long speech.
But trying to make those seven minutes qualify as some of the most meaningful minutes in those precious children’s lives all week, is, well, overwhelming sometimes. But, I do it anyway, because much is required.
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Maybe six years ago, a parishioner made an announcement, “Children’s Liturgy will be discontinued unless more volunteers step forward”. After Mass Cheryl and I volunteered.
It’s one more way to try to humbly serve. Sometimes, with our crazy schedules, it feels like the straw that could break the camel’s back. But we do it anyway. How can we not?
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When I told the director how little I knew about public speaking, he said something unexpected and enlightening, “We don’t want you for your speaking credentials, we want you because of your in-depth operational knowledge of, and your from-the-heart passion for, our product”.
He said speaking techniques could be taught, and that what I had, couldn’t.
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When I told Carol she had the wrong person, she said, “You’re jeff noel, right?” Of course, I said. And asked her to figure out how she got my name and call back, because none of this interviewing for a professional speaker thing was making sense.
Long story short, my first Disney supervisor floated my name during a luncheon, and the rest, as they say, is history. I’m going somewhere with this….and it has to do with spirituality.
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The phone rang one crazy busy day (1998) when I was a Concierge Manager at Orlando’s finest Resort property. Carol, the caller, wanted to set up my interview with the director of a world class benchmarking and professional development operation. I told Carol she had the wrong person.
Professional speaker? Me? Why? Why now? After serious thought it came down to a crazy notion in the back of jeff noel’s head, “God must want me to be a preacher or a comedian, so I’ll need this public speaking experience”.
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