Disney Customer Service Keynote Speaker
Five daily blogs about life's 5 big choices on five different sites.
If not today, why?
Many believe in an eternal resting place called Heaven. We also believe that it is the end game, the final destination. And we just need a one-way ticket.
What if there exists a round-trip option? Meaning, what if the current life and the after life were both glorious?
Are we skipping the “now” because it’s too scary?
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Magic Moments are relatively unremarkable to the giver.
Flipping through Super Bowl photos stumbled upon a Magic Moment caught (unknowingly) by a Disney Institute participant.
We were walking down the hall and a young Guest asked for one of the pins on the Disney Cast Member’s lanyard. Pin trading requires a one-for-one trade. This little boy had none.
Disney’s Standard Operating Guideline leaves room for Cast judgement. Knowing the boy’s Father was watching how this would be handled, without hesitation, the boy was allowed to take his pick.
Quietly and briefly, the Cast Member let the Dad know how it officially works so he wouldn’t be disappointed down the road.
Never knew Marcello caught it on film.
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Successful people have learned to be intentional where the majority aren’t.
It’s easier to stay home and relax, or tinker with homeowner chores, than make the two-hour commitment to attend 8:45am Mass on Sundays.
One parent is in a Pennsylvania Senior Nursing Home facility, celebrating her Dad’s 89th birthday today and her Mom’s 92nd in two more days.
They’ll watch Super Bowl 49 tonight.
Time to invest three hours watching TV, but not go to Church?
Intentionality is about teaching children, by example, that balance requires thought and planning and goals.
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We do not have to accept this fact. Bad things happen to good people.
Not accepting this fact doesn’t keep it from happening.
What if we accepted this fact and lived a life that planned on bad things happening? What if we didn’t squander our time?
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Are time and trust related?
Spending time at the Montessori school classroom, playground and parkour area on a regular basis builds familiarity. Time is one of the best ways to build trust.
Trust is one of the best ways to influence others.
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