Disney Customer Service book – Page 5 – Disney Customer Service Keynote Speaker

Oh the places you’ll go

Airport departure board — Denver is just over half way to final destination. Note July 10 at bottom.

Flying first class for a living spoils a frequent traveler. On two-hour non-stop flights any seat is fine. Seven-plus hour, multi-city trips make first class the way to go if you can swing it.

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When you stall

Nate Clayberg — Time to ask for favors. Time to kindly request that Zoom/Webinar videos be removed from Internet access.

When you stall in Disney business book writing, strive to make it brief.

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Everything matters

Disney keynote speaker Jeff noel — On the trail in Grizzly Bear country, everything matters. Same in business.

Everything matters when you over-focus.

It’s about making “over-focusing” your cultural norm.

Obsess over every detail.

Learn as you go. Correct and improve as you go.

Common sense. Not common.

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Blueprint wish granted

Disney Institute Keys to Excellence program facilitators and Host — 30 years of learning, doing, and teaching the Disney Way. Internally as a Disney Trainer and externally as a Disney Institute (DI) Trainer. Photo, L-R: Jungle Jeff, Texas college Host, Ernesto Salas (DI colleague).

If you could wave a Magic Wand, your wish-come-true would provide the corporate architecture for building better answers.

Jeff’s five world-class business excellence basics provide the wish-come-true. Picture a brilliantly simple blueprint for better days, better outcomes, and better health – organizationally and personally.

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Excellence categorically changes everything

Eisenhower matrix by Jeff Noel — Action driven by common sense wins.

Imagine being a category of one.

No one else does what you do in the way you do it and your customers (and employees) love you for it.

Great business excellence categorically changes everything.

Yes or no?

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