Rejoice – Page 11 – Disney Customer Service Keynote Speaker

We fight over ownership

Red pouch label Going The Extra Inch tool kit — The Keynote is a month away. Had a client call with the conference decision makers and organizers. They had seen the TED talk, “Why going the extra mile is a flawed concept, and what to do instead.“

What if we over-focused on fighting for what we agree on?

i didn’t invent exceeding expectations.

Yet as far as i know, my claim to fame is making “Go The Extra Inch” a household name.

At this point in my career it doesn’t matter where the phrase came from.

That is peace.

That is contentment.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Small talk, holiday version, spirit

Bob Dylan movie screenshot — Became a Dylan fan a few years ago. We listened to “Blood on the Tracks” album descending from Sperry Chalet. This was the first time i ever played music while hiking in Glacier. Ps. Played from iPhone speaker, tucked in my back pocket.

A complete unknown.

Reminds me of the Nativity.

Some Shepard boy is born. Literally no one knows about it.

Until later.

A complete unknown.

A nobody.

On a bed of straw.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Sony Cyber Shot

Nearly a dozen external hard drives sitting in a closet file-cabinet’s bottom drawer.

Photos dating back to 2005 from the camera above.

This is gonna get juicy.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Celebrate everyday

Goofy on an orange theme park ticket — Another random photo from many years ago.

Keep it simple.

Celebrate.

You are alive

Celebrate.

Every.

Day.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Overfocusing with your spirit

Pixar UP small plastic character figurines — The heart-shaped image on the rock was spotted “upside down” as we hiked down from Sperry Chalet. A dime would cover the heart. How did Cheryl spot it as we descended 3,400′ over 6.5 miles? Why did i decide 100′ past this point to turn around, go back to find it again, and stage Eliie and Carl from Pixar’s UP?

Over-focusing is a divine opportunity and privilege.

Over-focusing is paying attention to details others under-manage or ignore.

When you over-manage (over-focus), you look at opportunities people deem unimportant, unprofitable, and stupid.

What would happen to your quality of emotional life if you could be a world-class forgiver? A world-class surrenderer? A world-class gratitude-practitioner?

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.