Tag: employee

Disney Institute Employee Engagement, spirit

Disney Institute customer service slide
Photo: Delivering a custom Disney Institute multi-day professional development program to General Motors North America. This is 2014 in Canada with Bryan (lower right) my co-facilitator.

Disney Institute class…

Disney’s Approach to Employee Engagement.

Thesis statement…

Culture by design, not by default.

Every organization has a corporate culture. Few (almost none) are by design.

Next, we ‘operationalize’ (form foundational corporate habits) our culture using…

Language and Symbols, Heritage and Traditions, Traits and Behaviors, Shared Values.

Then we mesh the four key tactics (in the previous sentence) with our four primary Human Resource functions:

Selection, Training, Communication, Care.

Note: i renamed them: Hire, Train, Inspire, Value.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Teams, Day One

one page with various handwritten notes
Notes for Employee Day One.

Carefully and intentionally dream, design, create, and build the most over-focused structure and process for selecting, training, inspiring and valuing your Day one instructors.

dad

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Got training?

Keynote speaker Jeff Noel on stage
Everyone has orientation, on-the-job training, and ongoing training as needed. Every. One. Be amazing at the details.

Three world-class culture by design opportunities are built into your organizational training structure: Orientation, On-The-Job, and On-Going training.

dad

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Who can you trust?

Santa, or, jeff noel. Both seem reputable because of their extensive world-class experience. Photo: South America.

Who can you trust to tell you the best way to study, think, plan and build a culture by design?

dad

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Example question

banner for the book, Mid Life Celebration
Vibrancy is important because regret sucks. No one wants to ask, “What if i would have tried harder to have balance in life?”

Why is vibrancy important? On a 10-scale (10 high) how important is vibrancy?

dad

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.