
Of the 18 at dinner, only two spoke only English.
Never feel like an outsider when we are together.
Goodness is John Lennon’s ‘Imagine“.
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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.
Disney Customer Service Keynote Speaker
Five daily blogs about life's 5 big choices on five different sites.

Of the 18 at dinner, only two spoke only English.
Never feel like an outsider when we are together.
Goodness is John Lennon’s ‘Imagine“.
• • • • •
This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

What do good people do?
Good people do good things.
Don’t overthink its simplicity and elementary-status.
Ps. You can over-focus on it (and you absolutely should), but be careful about dismissing its childish sound. You’re welcome.
Note: No sense in offering time-tested, world-class, Disney business insights in my keynotes without a sincere challenge to the audience to apply them. And because i had never seen any keynote speakers doing it, i decided to set my own standard. It felt (and continues to feel) like a good and decent thing to do.
• • • • •
This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

My goal in life is to be the kind of person my dog thinks i am.
Note: We have been dog-less for a decade. The goal hasn’t changed.
• • • • •
This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Sitting directly across from the dining hall dessert table, it was tempting to find a good reason to break from the no-sugar commitment.
Two tables offered up a dozen enticing dessert selections (plus there’s a self-service hand-scooped ice cream station nearby).
Freshman 15 (or 20) is a real thing, that’s how it became a phrase.
Be careful with habits, rituals, self-control, and personal vibrancy goals.
Inhale excellence, not desserts.
PS. No desserts were harmed last night…only inhaled the goodness.
• • • • •
This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.
If you want to stay on this site and read more posts from this Blog, click here.


Assume goodwill in the other workplace villagers.
i’ve been telling our son (17) for years the goal is to simply be a good and decent person.
The insidiously challenging obstacle is overcoming our human condition to naturally default to being self-centered.
• • • • •
This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.
If you want to stay on this site and read more posts from this Blog, click here.