Disney Customer Service Keynote Speaker
Five daily blogs about life's 5 big choices on five different sites.
Feeling so blessed to have:
In spite of life’s constant deluge of things to do, exercise never gets put on the back burner for long.
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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.
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In 18 years as a full-time professional speaker and business advisor, i have never (not a single time) placed my presentation on a thumb-drive and given it to a client to run Disney/my content off of their laptop.
Never.
Ever.
Why?
Because for the first 15 years, it was a Disney Institute standard to protect Disney’s proprietary content and intellectual property.
And – and this is a big and – the reason my presentations didn’t work well on a client’s screen was never (another big word) a fault of my laptop.
i hate being seen as an inflexible and paranoid human being.
But that’s the very role i have to play when push comes to shove.
i was backed into a corner two days ago.
We tried:
Nothing worked.
By the way, for the 45 minutes before AV arrived, everything worked fine. But then the three screens began flickering every few seconds. And to make it more interesting, their laptop’s presentation worked perfectly.
With literally no option but to use their laptop, i reluctantly agreed to waiver (and i hated it) from a non-negotiable standard.
As i loaded the presentation on the thumb drive, the flickering stopped.
Cortney (the junior AV tech) pressed a “refresh button” of some sort and everything worked perfectly.
The photos of Disney Characters and note cards at the top was my way of thanking (and apologizing for high standards) them for staying the course and figuring it out.
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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.
If you want to stay on this site and read more posts from this Blog, click here.
Booked a four-day trip yesterday, but mistakenly entered it as a three-day trip. Discovered the error 90 minutes after booking. Delta wasn’t going to charge a change fee, but to rebook it the fare increased almost 50%.
Yikes.
A 50% increase in less than two hours.
Sure.
Algorithms.
For only three nights, i decided to cancel.
So grateful i could cancel without a penalty.
Gratitude eliminated any frustration (for price inflation) i could have summoned because i focused on what i gained, not what i lost.
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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.
If you want to stay on this site and read more posts from this Blog, click here.
We added saying one thing we’re grateful for after our dinner prayer.
Most stress comes from being reactive rather than proactive.
Comparing ourselves and our situation also insidiously contributes.
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This website is about our spiritual health. To leave this site to read today’s post on jeff’s career health website, click here.
On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.
Broken gratitude is tempting, but not an option.
Look at the sky.
We so rarely look at the sky.
And by look, i don’t mean a passing glance, i mean really look.
Grateful for eyes to see?
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This website is about our spiritual health. To leave this site to read today’s post on jeff’s career health website, click here.