5 Customer Service questions

5 Customer Service questions:

  1. Does every single employee know the bullseye for customer service?
  2. Does every employee know how to evaluate every Guest holistically (360 view)?
  3. Does every employee know our unifying goal?
  4. Does every employee know our prioritized decision-making matrix?
  5. Does every employee know our seven service behavioral guidelines?

 

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On April Fool’s Day 2009, jeff noel began writing five daily, differently-themed blogs (on five different sites). It was to be a 100-day self-imposed “writer’s bootcamp”, in preparation for writing his first book. He hasn’t missed a single day since.

 

This website is about our spiritual health. To leave this site to read today’s post on jeff’s career health website, click here.

 

By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.