Category: Disney Customer Service book

Customer Vibrancy menu

TEDx speaker ID at Disney University
When you see what is happening in this photo, you understand how mission-critical having fun is to our Customer Brand. Remember, employees are customers too.

Customer Vibrancy.

You come to know the true meaning of Customer Vibrancy when you learn to focus on it every day.

Menu offerings:

  1. Bullseye vibrancy
  2. Tools vibrancy
  3. Reason vibrancy
  4. Consistency vibrancy

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Serve like Michelangelo painted

hotel room from sitting person's perspective
Staying active, eating well, and resting well are challenging on the road. Do your best and surrender to the rest.

PPP (something, something, payoff).

Books?

Hypotheses.

Dinner 3 times = harsh reality.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Remember the trail lesson

Pixar Up paradise falls
Pixar’s UP, Paradise Falls.

Remember the trail lesson about initiation and self-worth.

Literally every person you said hello to said hello back.

Literally every person you didn’t initiate a greeting with didn’t say hello.

Same lesson from two years ago.

Remember as you walk around campus this week, and every week.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Explain it to me

Runners High sign
Runner’s high is a legit feeling. Hoping to get back to it soon.

.think .differently

i create hope where it doesn’t exist. i use questions, paradox, and common sense to help people solve their unsolvables.

i enable people to change what they see, and in doing so, what they see changes.

This potentially changes everything.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.