Stuff We Do – Page 19 – Disney Customer Service Keynote Speaker

Don’t let what we can’t do stop us from what we can

Food For Families Easter Sunday deliveries — A ghost town.

Food For Families 2015 Easter deliveries — Ghost town.

In 40+ volunteer opportunities since 1999, we’ve never seen a ghost town turnout. It was eerie.

We saw four staff. We were the only car in line.

Normally dozens of cars and dozens of staff.

The staff filled our van with food boxes and off we went. The question came up, “Do we go back and do more?”

We did what we could do, which may not seem like a lot. And because it might not seem like a lot, there is always the temptation to not even bother in the first place.

Don’t let what we can’t do stop us from what we can.

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Similarities between Facebook and the Church parking lot

Holy Water at Catholic Church — The Sun’s light or the Son’s light?

A tree does not grow overnight, but it does grow. Patience is key. And judgement has no place here.

Tomorrow, April 6, 2015 is Easter.

Yesterday was Good Friday.

And the predictable phenomenon of the flood of Facebook sentiments.

Church parking lots will no doubt overflow tomorrow.

It’d be great if this was sustainable the other 50 weeks (same thing happens at Christmas) of the year.

Someday?

Maybe.

Until then, hurry up and don’t wait.

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Biggest spiritual April Fool ever?

Mary Poppins and Disney Speaker jeff noel — The world needs a spoon full of sugar.

Non-Christians expecting Christians to be perfect is ludicrous. To label Christians in negative stereotypes is to commit the same unhealthy crime as the accuser.

A glaring blind spot, but not many see it.

Martin Luther King is famous for his non-violent protests.

Violence also subversively comes in the form of bullying through words, ideology and social media updates.

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Disney instinct closely resembles authenticity

Disney Customer Service Speakers — Photo: Marcello de Moraes Martins, 2013

Young Disney World Guest — Photo: Marcello de Moraes Martins, 2013

Magic Moments are relatively unremarkable to the giver.

Flipping through Super Bowl photos stumbled upon a Magic Moment caught (unknowingly) by a Disney Institute participant.

We were walking down the hall and a young Guest asked for one of the pins on the Disney Cast Member’s lanyard. Pin trading requires a one-for-one trade. This little boy had none.

Disney’s Standard Operating Guideline leaves room for Cast judgement. Knowing the boy’s Father was watching how this would be handled, without hesitation, the boy was allowed to take his pick.

Quietly and briefly, the Cast Member let the Dad know how it officially works so he wouldn’t be disappointed down the road.

Never knew Marcello caught it on film.

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What separates successful people is a very simple habit

Super Bowl 48 staff training at Madison Square Garden Theater.

Backstage for Super Bowl 48 Game Days staff training.

Successful people have learned to be intentional where the majority aren’t.

It’s easier to stay home and relax, or tinker with homeowner chores, than make the two-hour commitment to attend 8:45am Mass on Sundays.

One parent is in a Pennsylvania Senior Nursing Home facility, celebrating her Dad’s 89th birthday today and her Mom’s 92nd in two more days.

They’ll watch Super Bowl 49 tonight.

Time to invest three hours watching TV, but not go to Church?

Intentionality is about teaching children, by example, that balance requires thought and planning and goals.

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