Disney Customer Service Keynote Speaker
Five daily blogs about life's 5 big choices on five different sites.
Santa is looking for a rainbow deer, yes?
What did he say to evoke such reactions?
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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.
If you want to stay on this site and read more posts from this Blog, click here.
You must be obsessed with continuously improving your Customer experience if you want your Customers to believe that you love them.
#loyalty
#EmployeesAreCustomersToo
PS. You do not need to be obsessed with continuously improving your Customer experience but you do need to worry about your competitors worrying about it.
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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.
If you want to stay on this site and read more posts from this Blog, click here.
There are four world-class basics that make up the Disney Customer Service architecture.
i have been teaching our Son (now 18) these Disney blueprints since he was six years old.
We are both more compassionate human beings because of this student-teacher-student relationship.
Everything i learned, did, and taught from 32 years as an insider and two-time Walt Disney Lifetime Achievement recipient has been synthesized into brilliantly simplistic DNA.
No one i know has deconstructed Disney’s operational DNA and reconstructed it in such a useful way.
It’s as if there has always been a (divine?) plan for me to wait until i was 40 to begin a (speaking) career i never saw coming and never knew i was born to fulfill.
It inspires, excites, and motivates me to offer such a unique professional development opportunity to the world.
Disney Institute Customer Service Keynote Speakers, my friends and former colleagues, will share a corporately-approved speech, and i highly recommend either of us to help you.
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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.
If you want to stay on this site and read more posts from this Blog, click here.
Use your Disney Compass to enhance everything you do.
Two nights ago at Tijuana Flats, you had an opportunity to go the extra inch – to do just a little bit more than expected.
When self-initiated you exceed people’s expectations.
This post is a reminder that your goal is to practice in bite-sized chunks so that over time being intention with the extra inch is a habit – one that you can’t imagine not doing and one that you are no longer consciously aware you’re doing.
It just happens, it’s easy, and without knowing, good karma follows you.
Instead of answering questions as you were asked, you can anticipate typical questions in a first-time introduction and added the logical details that someone who doesn’t know you would find, logically, good to know.
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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.
If you want to stay on this site and read more posts from this Blog, click here.
Blessed beyond measure isn’t a cliche, it’s truth.
Live like you know this is true and you will consistently…
Live like you mean it.
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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.
If you want to stay on this site and read more posts from this Blog, click here.