Tag: Service

Disney customer service blueprints

disney speaker Jeff noel's speech objectives
Here’s how i frame up the room expectations for the next hour (or day).
  • Goal
  • Tools
  • Reason
  • Consistency

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Blueprint wish granted

Disney Institute Keys to Excellence program facilitators and Host
30 years of learning, doing, and teaching the Disney Way. Internally as a Disney Trainer and externally as a Disney Institute (DI) Trainer. Photo, L-R: Jungle Jeff, Texas college Host, Ernesto Salas (DI colleague).

If you could wave a Magic Wand, your wish-come-true would provide the corporate architecture for building better answers.

Jeff’s five world-class business excellence basics provide the wish-come-true. Picture a brilliantly simple blueprint for better days, better outcomes, and better health – organizationally and personally.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Excellence categorically changes everything

Eisenhower matrix by Jeff Noel
Action driven by common sense wins.

Imagine being a category of one.

No one else does what you do in the way you do it and your customers (and employees) love you for it.

Great business excellence categorically changes everything.

Yes or no?

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Excellence present and absent

tent repair lit
Not excellent clothing repair material. Necessity is the mother of invention. But the oversized needle was the only option.

Excellence present and absent.

What if it did on both accounts?

Meaning, things are excellent when you are present and things are excellent when you are absent.

The first exercises authority. The second exercises influence.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.