Disney Customer Service Keynote Speaker
Five daily blogs about life's 5 big choices on five different sites.
In the blue line above is the cost of trip insurance for the flights i booked yesterday. Wouldn’t it be nice if every trip came with trip insurance?
Insurance for what?
Paid insurance handles the first. Our faith handles the second.
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We make big, exciting plans and then the unpredictable happens. What then? Our 14 year old runs a fever and isn’t up for walking around a hot theme park all day.
We abandon the happiest place on Earth and opt for plan b. Laguna Beach here we come.
Make the best of whatever comes our way.
Change what we can and let go of what we can’t.
We saw some things that were refreshingly beautiful.
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Pack light and carry a big heart. One small backpack for all essentials for the five day, four night trip to Disneyland. A second empty, smaller backpack for carrying any souvenirs home.
And one giant heart too big to fit in any suitcase or backpack, yet sized right to carry everywhere, anytime.
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Reliable spiritual mediocrity.
Do what the herd does and shoot for customer satisfaction. Or use exceptional focus and discipline to exceed every expectation at every touch point.
Disney over manages things most ignore or completely under manage.
It’s like an enlightening spiritual experience the way Disney creates such a consistently fantastic Guest experience.
Like drilling down to the insignificant detail of having a “Main Street Burger” on the menu, on Main Street, USA.
How can you visit Main Street and not have one?
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Going to the movie was designed to stimulate and facilitate your thinking about your upcoming presentation in New York City at MMUN.
Absolutely did not expect to be the one so dramatically influenced.
Am hoping you remember it (some day) as powerfully as we felt it in the theater yesterday.
God’s not Dead.
Never has been.
Never will be.
Be willing to defend your position in life (potentially with your life) Son.
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