Serve Like You Mean It

Disney's Casting Center door knobs
One good turn deserves another, from Alice in Wonderland.


Serve Like You Mean It.


If you were accused of being the benchmark for world-class customer service, would there be enough evidence to convict you?

When i say serve like you mean it, i mean, and sorry if this feels uncomfortable, does the level of service rise when you show up? Does it remain high when you’re not there?

What if it did on both accounts?

Here’s the harsh reality, it’s not the Disney Magic that makes it work, it’s the hard work that makes it Magic.

Nothing substitutes for focus, discipline, and a clear, concise, and compelling vision.


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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

By jeff noel

Retired Disney Institute Keynote Speaker and Prolific Blogger. Five daily, differently-themed personal blogs (about life's 5 big choices) on five interconnected sites.