BLOG – Disney Customer Service Keynote Speaker

I before E

Bob Iger and Michael Eisner — Iger and Eisner. Photo: Somewhere on social media.

i had the distinct privilege to work under Michael for 21 years and Bob for nine.
dad

In 1982 Ron Miller, Walt Disney‘s son-in-law, was our CEO. i wasn’t thinking about leadership in 1982 let alone ever coming back to Disney after my stint was done.

Two of the world’s most visionary leaders who led with the DNA of Walt Disney.

And then there’s me. At the bottom.

Bringing the Magic to life. Every day. All day.

It ain’t the Magic that makes it work, it’s the work that makes it Magic.

Can i get an “amen” from all my fellow Cast Members?

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

The first stone

Disney Guest Relations — Visited our hometown’s Chamber of Commerce today.

3-second video: Main Street, USA?

4-second video: Looks like ‘downtown’.

4-second video: What is this place?

6-second video: Another client video. Sharing Disney Magic, one inch at a time.

Everyone’s a critic. Let the perfect person cast the first stone.
dad

My step-mom died yesterday.

Said my goodbyes long ago.

She was declining for some time.

She moved into a Nursing Home months ago.

Eventually, and not too long ago, Hospice began assisting.

There’s stuff that is better left off this blog.

Why?

Because it’s at a personal level that at times like this, it just feels better to leave some things unwritten.

Enough said/written?

i hope so.

Peace be with you.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Pre-spirit

Customer service quote — Too lofty? Or perfect? Photo: Random social media post found on LinkedIn, i think.

Marty Skylar Disney Legend and speaker jeff Noel — Never asked for an autograph. But i did ask for a photo. Why? So i could send it to him in my ‘thank you’.

There’s a risk in reaching uncommonly high. There’s a risk reaching for status quo.
dad

Steve Prefontaine was allergic to the status quo.

Maybe that’s why i admire what he strove for.

Pre always said he had the most guts.

Perhaps what he had was the biggest heart.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Be a Savior

Grizzly bear — What a great day. A second sighting a couple hours after the first.

Wall mural — A third sighting but not sure it counts.

3-second video: Super special. Unexpected.

13-second video: Got out of the car to test my close encounter theories.

Save yourself.
dad

The first victory is with self.

The whole good vs evil, light vs darkness, love vs hate.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Gas up before you go

Gas station chalk board — Gas up, laugh it up. Capitalize on the gift of a giving spirit. Give yourself the first round of spiritual giving.

Two men sitting on a stone wall — Lee is head of security and a 10-year Xanterra employee. We met a few years ago at Rising Sun. We are enjoying opening day calm at Lake McDonald Lodge.

Laughing is my favorite thing to do with others.
dad

What i do is serious business, yet i strive to not take myself too seriously.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.