
Every situation, properly perceived, is an opportunity.
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Disney Customer Service Keynote Speaker
Five daily blogs about life's 5 big choices on five different sites.







Only preach what you practice.
Not gonna lie, there was a moment of nervous uncertainty when the client and i met for the first time yesterday morning.
So many firsts (risks).
Many of us are hard to impress.
But what went down yesterday…i impressed myself.
Pretty rare.
And cool.
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You do your best thinking away from work.
Where is your favorite place to get away from work?
Why?
How often do you visit?
Why?
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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.
If you want to stay on this site and read more posts from this Blog, click here.

An executive coaching client has made tremendous (and game-changing) modifications to the way she leads.
She attributes this to the way i help her think when we talk twice a month.
One hour per call. Two calls per month. Twenty-four calls every year – 24 hours of conversation.
i’m delivering exceptional value for her in exchange for her financial contribution to my yearly revenue.
Bottomline, she is a much better leader now than she was before we met.
Is there another way, a different version of something i already offer, that would take her to a level she doesn’t know exists?
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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.
If you want to stay on this site and read more posts from this Blog, click here.
Will the flowers sprout before she returns home?
Cheryl flew to Disneyland yesterday morning. For work. Tough life.
The next two weeks, Chapin and i will manage our daily routine with a 33.3% workforce reduction.
The things we’ll miss, that Cheryl does, have to be accounted for and handled.
And all the while, we must remain in thriving mode, not surviving mode.
Is this possible?
If we have great habits going into the reduction, no problem.
If we don’t, well, you do the math.
(Update 30 days later, the seeds haven’t germinated.)
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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.