jeff noel – Page 88 – Disney Customer Service Keynote Speaker

Book and keynote notes, spirit

disney entertainer in a classroom — Sheila is a world-class comedian. She graced many a Disney Institute program. Here she is gracing a Disney Institute Team training class.

Desire is the key to motivation.

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Opposites, spirit

florence nightingale pledge — When someone feels driven to serve at the highest level, unasked and unusual questions are the reward.

i don’t have the answers, i have the feeling.

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What’s in your body, reprise

Apple Watch fitness app — This morning’s walk. Casual pace. By design..

What’s in your body?

Talking passionately and consistently about physical vibrancy can be overbearing for some and liberating for others.

My uncluttered mind helps me clearly see who to concern myself with. First and foremost, the person in my mirror. Secondly, anyone who wants my insights.

My uncluttered mind helps me clearly see who not to concern myself with. Literally everyone.

Those i concern myself with are always within reach.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.

Fear of letting go

iPhone email folder list — Two self-created folders. The bottom one, HOME’s BIG 5 has five subfolders. Four of those then have subfolders. Many of those also have subfolders. Roughly hundreds of folders and subfolders, and thousands of emails. Deleted. Fear be damned. Surrendering to “i may need this sometime”. Banking on good judgement for keeping only the “i may need this sometime” folders.

Do you have a mentor who has, or is, coaching you on shedding?

Informally, yes.

Watched my In-Laws shed over maybe a decade.

The farther into the ‘shedding’ decade, the more frequent and thorough the shedding.

Each time it began innocently with something like, “Tomorrow, can we go up in the attic and have you decide if there’s anything you want to take back to Florida?”

Cheryl’s Mom always initiated.

Cheryl’s Dad, to my memory, didn’t participate in any shedding. This absence was likely his advanced (or blanket) acknowledgment that he trusted Cheryl’s Mom. And that he had no desire to keep ‘old, important’ things. Whatever important things he needed, they would be few and probably within easy reach.

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Praying for check writers

Disney's Stitch lego creation — Stitch. Newly made. Koala pillow to Stitch’s right.

My favorite client is the one who can write big checks without having to ask permission.

Note: Think C-Suite.

Second note: Assume this: Helping every paying client transform the way they work is my purpose. Being nicely paid is them showing their hope, commitment, and appreciation.

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This website is about our SPIRIT. To enjoy today’s post about our WORK, click here.